Mike Crowell
a week ago
Josh Strickland was really helpful with us buying our daughter a new Seltos. We had a totally pressure free and pleasant experience. Everyone was great to work with there.
Thomas Guenther
a week ago
Amazing dealership. Better transparency than any other dealership I have dealt with over four decades. Any numbers I asked for were provided. Was able to negotiate through text messages. Josh was prompt and courteous responding to my texts. Highly recommend if you are shopping for a Kia.
Briley Durham
a week ago
I had a great experience with Cumberland Kia! Everyone was so friendly, helpful, and genuinely wanted to make sure I was taken care of. They made the whole process of getting my car so much easier than I expected! I really appreciate everything they did for me and would definitely recommend Cumberland Kia to anyone. Big thanks to Toby Neal.
Diana Hallcox
10 hours ago
They were very polite and respectful efficient took care of a recall and changed my oil rotated the tires and checked all the fluids and was done before they said it would be done.
Patricia Nedabylek
2 days ago
This is the second vehicle we have purchased from Cumberland Kia in Cookeville. Our salesman, Josh worked with us both times, and he is a pleasure to work with . We have received great service from both the sales department and the service personnel. Thanks so very much for all you do!!
Debbie Murrill
2 days ago
The best buying experience we have had buying a car. From the low pressure that allowed us to consider different cars and make a good selection that suited us, to the ease of filling out financial paperwork. Toby was a great salesman to work with and we are very happy with our car! Highly recommend Cumberland Kia!
Brian Palmer
2 days ago
We purchased a pre owned car from Cumberland Kia. Miguel was our customer consult and took us through the whole process of choosing our car. He was invaluable. Even more impressive was the follow up service. There were a couple of items that needed to be addressed after the sale and Miguel and the Service Team promptly took care of them for us! We would highly recommend them.
Brianne Barrett-Weber
3 days ago
Very happy with my experience with cumberland Kia. Miguel was a breath of fresh air to work with, and was quick to help. Will be telling others! All good things. I'm so happy with my purchase. 😁
vanessa gammon
3 days ago
Great dealership with top notch service department!!
Tyra Woodall
2 weeks ago
Go see Miguel!!! Bought a truck from him, great deal and friendly guy!
Scott Freeman
2 weeks ago
My wife has a 2012 Optima whose engine went to "total failure" with less than 2K miles and a month left on the warranty. Her engine was replaced with a new 2022 engine, rental car provided and very fast service. The service department has taken care of the car since brand new. Can't ask for better. Thanks folks!
Jessica Britt
2 weeks ago
Fantastic.
Andrew Eldridge
Edited a week ago
perfect as always
Julie Holsapple
Edited a week ago
Great service great people.
Marion Zaucha
Edited a day ago
Very fast service
Michael Damico
Edited a week ago
Great doing business with them. They made car buying easy.
Fred Currier
Edited a day ago
Great service department with exceptional personnel. The job was done right as always in a timely manner. Keep up the great work!
Mark W. Johnson
Edited 2 weeks ago
Great smooth process. Miguel is a straight shooter. Great people to work with.
Irene Slonksnes
Edited 2 weeks ago
I had a scheduled appointment for an oil change, the dealer was very busy so I had to wait a bit. At checkout I was given a VIP discount for the wait. Above and beyond, thank you KIA
Marybeth Laxson
Edited 2 weeks ago
shoutout toBilly at Cumberland Kia for making my car purchase the easiest ever! From great customer service to going above and beyond, he made sure everything was smooth sailing. All done over the phone with delivery to my work - even the drivers were fantastic. Best car-buying experience ever! 🚗🌟 #Kia #GreatService #SmoothProcess"