Testimonials

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jeff32jeff32
Full Star Full Star Full Star Full Star Full Star
8-9-2020

They made us feel like we were at home. We bought a new car and it was a smooth and easy process.

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Megan Sampler
Full Star Full Star Full Star Full Star Full Star
8-8-2020
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tammy small
Full Star Full Star Full Star Full Star Full Star
8-8-2020
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Melvin Ramsey
Full Star Full Star Full Star Full Star Full Star
8-7-2020
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John Hendricksen
Full Star Full Star Full Star Full Star Empty Star
8-7-2020

Excellent customer service,great people to deal with,and fresh coffee!!

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Margaret Genarie
Full Star Full Star Full Star Full Star Full Star
8-6-2020

Looking

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Diana Perry
Full Star Full Star Full Star Full Star Full Star
8-5-2020
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Johnny Hayes
Full Star Full Star Full Star Full Star Full Star
8-4-2020
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Steve Hinds
Full Star Full Star Full Star Full Star Full Star
8-3-2020

Superior by salesman Chris McElderny. I feel sals mgr. gave me price. I think we are $500 off. But the experience was excellent at Cookeville KIA. Strongly suggest anyone interested to speak With Chris T Cookeville KIA.

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Aned Ramirez
Full Star Full Star Full Star Full Star Full Star
7-31-2020

Lucas always does an amazing job!

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Anthony Parker
Full Star Full Star Full Star Full Star Full Star
7-27-2020

Fast reliable service.

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Claudia Globerger
Full Star Full Star Full Star Full Star Full Star
7-27-2020

Christy Herd and Andy Claborn were so good to us! Gave us a great trade in offer and a discount for my husband being a first responder! We had an issue where we didn’t want to lose our vehicle but needed the trade in for a trip (we needed the hitch). They allowed us to purchase our vehicle but keep our trade in until we returned from our trip in a week! We ended up deciding to not use the trade in on our trip but the fact they were letting us was amazing! We were in and out in less than 2 hours and we love our new (used) 2017 GMC Acadia!

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Lillie Temple
Full Star Full Star Full Star Full Star Full Star
7-24-2020
DEALERRATER
carmelina_calina
Full Star Full Star Full Star Full Star Full Star
7-24-2020
Excellent service Lucas was prompt my appointment was set...

Excellent service Lucas was prompt my appointment was set up for 7 AM and they were ready to service at 7 AM no waiting around he is a very good listener and everything I asked him to do specifically he wrote down and they did it the price was much less than what I expected and he assured me I was ready to go on my trip

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Amber Ariks
Full Star Full Star Full Star Full Star Full Star
7-23-2020
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Sherry Linskens
Full Star Full Star Full Star Full Star Empty Star
7-23-2020

Usually my experience is awesome but today was not to the excellent standard I am accustomed too. Arrived at 8:40 for an oil change and tire rotation. Asked the customer service gentleman if they could complete my car by 10:20. No problem I was told. At 10:10 I asked if he could check on it. He did. I got my car at 10.18 with much pushing. There didn’t appear to be any urgency by the first gentleman so I talked to Lucas. He rushed to assist me.

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Cindy Novetri
Full Star Full Star Full Star Full Star Empty Star
7-23-2020
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Gabe Rader
Full Star Full Star Full Star Full Star Full Star
7-21-2020

Very friendly and helped me get the best price for what I was looking for.

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Carrie Stewart
Full Star Full Star Full Star Full Star Full Star
7-21-2020

Great service! They were easy to schedule and answered any questions I had!

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Brenda Sullivsn
Full Star Full Star Full Star Full Star Full Star
7-21-2020
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Debbie Cantrell
Full Star Full Star Full Star Full Star Full Star
7-12-2020

They keep us up to date on our oil change.

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Braxton Chitwood
Full Star Full Star Full Star Full Star Full Star
7-10-2020
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Chintana Boonsri
Full Star Full Star Full Star Full Star Full Star
7-8-2020
DEALERRATER
Emily Panter
Full Star Full Star Full Star Full Star Full Star
7-6-2020
Recall and service routine. All were nice and let me know...

Recall and service routine. All were nice and let me know if anything was needed. Checkout was easy and explained charges. No complaints and waiting room was clean. Thanks!

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Jason Snodgrass
Full Star Full Star Full Star Full Star Full Star
7-2-2020

Over all very efficient . Just hope all owners get this fixed . I put 5-6 master cylinder s on before recall . No breaks can cause a prob

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Stefanya De Castaneda
Full Star Full Star Full Star Full Star Full Star
7-2-2020

🖤💜💙💚💛🧡❤️

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Rob Martin, Jr.
Full Star Full Star Full Star Full Star Full Star
7-1-2020
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Valerie Brady
Full Star Full Star Full Star Full Star Full Star
7-1-2020

Very friendly service and very quick didnt have to set and wait all day,and they get right to the point, dont show you a bunch of cars that's not in your budget.Would recommend to everyone.

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Czhil - sounds like Jill
Full Star Full Star Full Star Full Star Full Star
7-1-2020

Cumberland Kia is a great place to buy a car! I drove an hour to buy my car here because they had the best price, and they beat my own financing which I didn’t think was possible. I definitely recommend them. Another thing worth mentioning is they don’t charge extra if you don’t use their financing like other dealers sometimes do.

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Collin j.
Full Star Full Star Full Star Full Star Full Star
6-29-2020
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Donna Brown
Full Star Full Star Full Star Full Star Full Star
6-29-2020
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John Knight
Full Star Full Star Full Star Full Star Full Star
6-29-2020
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Josh Ballard
Full Star Full Star Full Star Full Star Full Star
6-28-2020

Cody was of great help, a great car buying experience! Thanks again Cody for all your help!

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Donna Eastes
Full Star Full Star Full Star Full Star Full Star
6-26-2020

A very caring staff and helps with all your needs and questions you have. Great place.

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Austin Minnear
Full Star Full Star Full Star Full Star Full Star
6-24-2020

Christy Herd, Burt, and the rest of the staff where very helpful and straight forward. We really appreciate all the work they put in on a late night.

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Sherry Harris
Full Star Full Star Full Star Full Star Full Star
6-24-2020

service man was very nice & polite. Answered questions & took the time to show me how to change the volume on the maps speaker. Service was done promptly.

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Jacqueline Cox
Full Star Full Star Full Star Full Star Full Star
6-23-2020

Scotty was a great salesman to work with! He was knowledgeable, very patient, and answered all our questions. He made the purchase of our new Kia Optima a seamless experience!

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Cynthia Carp
Full Star Full Star Full Star Full Star Full Star
6-18-2020
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Sandra Carter
Full Star Full Star Full Star Full Star Full Star
6-18-2020
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Brittney NoA
Full Star Full Star Full Star Full Star Full Star
6-16-2020

Braxton helped me get my DREAM car and I couldn’t be more thankful. He was able to work his magic and get me what I wanted and still in a price range I could afford. The process felt easy and no pressure at all to buy. But he was open and honest and in the end I drove away with the car I walked in wanting. He was the best and would definitely go back and repurchase from this specific dealer. It was just him but the entire staff was friendly and welcoming. I honestly felt like I had more than more salesmen. THANKS AGAIN BRAXTON!