Cumberland Kia
Cumberland Kia Smart Search Icon
Search

Testimonials

GOOGLE
Cindy Bohannon
Full Star Full Star Full Star Full Star Full Star
1-20-2020
GOOGLE
Debbi Galbraith
Full Star Full Star Full Star Full Star Full Star
1-20-2020

My husband and I had no intentions of buying a car when we walked into the Kia Dealership on Saturday. We were there to get the oil changed in our 2012 Kia soul. As we always do we went to the show room floor to look at the new Kia’s. We were approached by Scotty Litton the floor manager,He was so friendly and knowledgeable about the new Kia’s. It wasn’t very long before we were considering trading in our old Kia for a new Kia soul. Scotty made it so easy and was so nice and so patient with us. We ended up buying a 2020 Kia soul Exline and we couldn’t be happier. I need to mention this is our third Kia from Cumberland Kia in Cookeville. We have never had a bad experience at Cumberland Kia in Cookeville. They have always treated us right given us excellent service and we will always come back. A big thank you to Scotty Litton and the entire staff at Cumberland Kia for excellence in service and sales.

GOOGLE
Gary Welbon
Full Star Full Star Full Star Full Star Full Star
1-19-2020

Entire staff was courteous, friendly and knowledgeable. The experience was so very pleasant. Our salesman David Gist was great to work with. You won't go wrong with him. He works hard to give you the best deal possible. The finance man was not pushy, didn't try to upsell and was very nice. I traveled 189 miles and got a deal well worth the drive!!

GOOGLE
Terry Womack
Full Star Full Star Full Star Full Star Full Star
1-18-2020

Brought my 2019 KIA Soul+ in yesterday for it's first service. The service manager got me in & out quickly and all the employees were extremely courteous !!

GOOGLE
Kelli Brawner
Full Star Full Star Full Star Full Star Full Star
1-17-2020
GOOGLE
Lori Alexander
Full Star Full Star Full Star Full Star Full Star
1-16-2020

Fast service and always done well.

GOOGLE
Tiffany Cox
Full Star Full Star Full Star Full Star Full Star
1-16-2020

Service is always fast and efficient. The service department is one of the reasons I bought a second Kia.

GOOGLE
linda collier
Full Star Full Star Full Star Full Star Full Star
1-15-2020

All the people I dealt with were very kind and knowledgeable.

GOOGLE
Sherry Anderson
Full Star Full Star Full Star Full Star Full Star
1-15-2020
GOOGLE
John Sutton
Full Star Full Star Full Star Full Star Full Star
1-12-2020
GOOGLE
James Rich
Full Star Full Star Full Star Full Star Full Star
1-10-2020
GOOGLE
granny roberts
Full Star Full Star Full Star Full Star Full Star
1-9-2020
GOOGLE
Carla Sabatke
Full Star Full Star Full Star Full Star Full Star
1-8-2020

We take our KIA Nero into Cumberland KIA for all our service issues, oil changes basically anything we need and we have never had an issue..The staff is always polite, courteous and the showroom and customer lounge is always clean...

GOOGLE
colette morton
Full Star Full Star Full Star Full Star Full Star
1-7-2020
GOOGLE
Brooke Blackwell
Full Star Full Star Full Star Full Star Full Star
1-6-2020
GOOGLE
Hoby Smith
Full Star Full Star Full Star Full Star Full Star
1-5-2020
GOOGLE
Brooke Phillips
Full Star Full Star Full Star Full Star Full Star
1-5-2020
GOOGLE
Vickie VanHoose
Full Star Full Star Full Star Full Star Full Star
1-5-2020
GOOGLE
steven sullentrup
Full Star Full Star Full Star Full Star Full Star
1-4-2020

The asserary shop is great to work with. A special thanks to Tim and Levie for great job ob the installation of my Dash Cam. Steve Sullentrup

GOOGLE
Thomas Jenkins
Full Star Full Star Full Star Full Star Full Star
1-4-2020
GOOGLE
Madelin Tucker
Full Star Full Star Full Star Full Star Full Star
1-3-2020
GOOGLE
Maria McCullough
Full Star Full Star Full Star Full Star Full Star
1-2-2020
GOOGLE
Cheryl Rex
Full Star Full Star Full Star Full Star Full Star
1-2-2020
GOOGLE
Cecilia Davenport
Full Star Full Star Full Star Full Star Full Star
12-31-2019
GOOGLE
Kathy Donley
Full Star Full Star Full Star Full Star Full Star
12-31-2019
GOOGLE
Gloria McBroom
Full Star Full Star Full Star Full Star Full Star
12-30-2019

Awesome service department! We were running late for our service appointment (we live over an hour away) and when I called to tell them we were still 15-20 minutes away, the service department was very gracious and told me they would honor my appointment at whatever time I got there. Once we finally arrived, they took my vehicle immediately and were done in about 35 minutes. Can’t say enough nice things about the staff and service!

GOOGLE
Jim Hale
Full Star Full Star Full Star Empty Star Empty Star
12-30-2019
GOOGLE
Charlotte Taylor
Full Star Full Star Full Star Full Star Full Star
12-28-2019
GOOGLE
Gerald Gorzoch
Full Star Full Star Full Star Full Star Full Star
12-28-2019

I went in to see a Kia Cadenza. The one they had was not a color I liked, but I liked the car. They found a white one which I really liked. They came up with a good price and I went home with a contract for the car. It was available within a few days. When I arrived to pick it up , The car was well prepped and had a full tank of gas!

GOOGLE
Gary Nye
Full Star Full Star Full Star Full Star Full Star
12-27-2019

Cumberland Kia did the best they could do to replace the defective cv transmission on our new 2020 Kia Soul. The one month delay was a Kia upper management decision to replace entire transmission and disect the defective one to find the cause of the malfunction. Cumberland Kia installed the transmission as soon as it arrived. New transmission works perfectly. Loaner car was also provided.

GOOGLE
Full Star Full Star Full Star Full Star Full Star
12-25-2019

Can express my thanks to everyone.The minute I walked in the door I was tended to.Everything was great.The service was great,hospitality was great and left me confident to come back.Was so happy when I left...off course I will be back.Thanks again to all.

GOOGLE
Larry Majors
Full Star Full Star Full Star Full Star Full Star
12-24-2019
GOOGLE
Jim Valentine
Full Star Full Star Full Star Full Star Full Star
12-23-2019

My wife had purchased me weather tech window guards. They worked me in and got me out super fast. Now all I have to do is let them setup for 24 hrs and all setup for the long haul. Looks great on my truck.

GOOGLE
Kristy Gates
Full Star Full Star Full Star Full Star Full Star
12-22-2019

Fast service for my Kia

GOOGLE
Lauri Speckmann
Full Star Full Star Full Star Full Star Full Star
12-21-2019
GOOGLE
Barbara Jones
Full Star Full Star Full Star Full Star Full Star
12-19-2019
GOOGLE
Mikayla Rose Taylor Lankford
Full Star Full Star Full Star Full Star Full Star
12-19-2019

Call Cody he was a pleasure to work with

GOOGLE
Jerry Gunter
Full Star Full Star Full Star Full Star Full Star
12-18-2019

Jeep looked great, Mr. TIM did a fantastic job. My issue was I didn't get my factory parts back.

GOOGLE
Mary Carver
Full Star Full Star Full Star Full Star Full Star
12-16-2019

Cumberland Kia has always given us the “best” service on our Optima. All of the service department staff have been excellent. I would highly recommend Cumberland Kia!

GOOGLE
Shea Moore
Full Star Full Star Full Star Full Star Full Star
12-12-2019
GOOGLE
Rory Pire
Full Star Full Star Full Star Full Star Full Star
12-11-2019
GOOGLE
Mary Bowling
Full Star Full Star Full Star Full Star Full Star
12-10-2019
GOOGLE
Judy Gentry
Full Star Full Star Full Star Full Star Full Star
12-10-2019
GOOGLE
Gloria Hernandez
Full Star Full Star Full Star Full Star Full Star
12-10-2019
GOOGLE
Clara Gore
Full Star Full Star Full Star Full Star Full Star
12-9-2019
GOOGLE
William Ramirez
Full Star Full Star Full Star Full Star Empty Star
12-9-2019

A short visit to the service department, still it was a really good experience, time wise and customer service too...

GOOGLE
Dan Qualls
Full Star Full Star Full Star Full Star Full Star
12-9-2019

I enjoy going to Cumberland Kia. Good ppl, prompt, informative, good to talk with. No problems! Great exsperience!

GOOGLE
Melissa Manning
Full Star Full Star Full Star Full Star Full Star
12-9-2019
GOOGLE
Rosemary Kubit
Full Star Full Star Full Star Full Star Full Star
12-9-2019

Best dealership in Cookeville. Carmella was the nicest car salesperson Ever. Went to Hyundai dealer previously, and they were horrible. Like wolves. Had a wonderful experience buying my new 2020 Kia Sorento.