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Testimonials

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Gloria Hernandez
Full Star Full Star Full Star Full Star Full Star
12-10-2019
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Clara Gore
Full Star Full Star Full Star Full Star Full Star
12-9-2019
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William Ramirez
Full Star Full Star Full Star Full Star Empty Star
12-9-2019
William Ramirez

A short visit to the service department, still it was a really good experience, time wise and customer service too...

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Dan Qualls
Full Star Full Star Full Star Full Star Full Star
12-9-2019
Dan Qualls

I enjoy going to Cumberland Kia. Good ppl, prompt, informative, good to talk with. No problems! Great exsperience!

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Melissa Manning
Full Star Full Star Full Star Full Star Full Star
12-9-2019
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Rosemary Kubit
Full Star Full Star Full Star Full Star Full Star
12-9-2019
Rosemary Kubit

Best dealership in Cookeville. Carmella was the nicest car salesperson Ever. Went to Hyundai dealer previously, and they were horrible. Like wolves. Had a wonderful experience buying my new 2020 Kia Sorento.

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Matthew Melton
Full Star Full Star Full Star Full Star Full Star
12-7-2019
Matthew Melton

Excellent service

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Jeryd Cannon
Full Star Full Star Full Star Full Star Full Star
12-6-2019
Jeryd Cannon

This was a great shopping experience. We recently bought another vehicle at the beginning of the year with another dealer, but that experience was no where near as good as with Cumberland Kia. Everyone at Cumberland Kia are so nice and helpful. They were able to get us into a vehicle to fit our needs and wants. They stayed within the price we felt comfortable with while also trying to get the best vehicle possible. Great place to shop. Definitely would recommend to anyone.

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kayla parker
Full Star Full Star Full Star Full Star Full Star
12-6-2019
kayla parker

Christy herd was my sales person and she catered to me every need and really listened to me. We will be purchasing my husbands next vehicle from Kia soon. My last vehicle was from Cookeville Honda and Cumberland Kia was like a dream compared to them.

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Donna Rodgers
Full Star Full Star Full Star Full Star Full Star
12-6-2019
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Denny Lown
Full Star Full Star Full Star Full Star Full Star
12-5-2019
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Boyd Fox
Full Star Full Star Full Star Full Star Full Star
12-5-2019
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LINDA KINGTON
Full Star Full Star Full Star Full Star Full Star
12-3-2019
LINDA KINGTON

Always on time and efficient. I only wished they provided a courtesy vehicle like they do at Dave Kirk’s in Crossville, but over all a good experience.

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Vince Schale
Full Star Full Star Full Star Full Star Full Star
12-3-2019
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Bryan Rodgers
Full Star Full Star Full Star Full Star Full Star
12-3-2019
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Karla Fisher
Full Star Full Star Full Star Full Star Full Star
12-2-2019
Karla Fisher

We were treated great with respect. Was a great experience and will do again.

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Meghan Harless
Full Star Full Star Full Star Full Star Full Star
12-1-2019
Meghan Harless

Cumberland Kia is the place to go! We loving dealing with Carmelina when we go up there!

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Shirley Beaty
Full Star Full Star Full Star Full Star Full Star
11-29-2019
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Elaine Allen
Full Star Full Star Full Star Full Star Empty Star
11-27-2019
Elaine Allen

David Gist was a great salesman love my Kia

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Robert & Tonya Collins
Full Star Full Star Full Star Full Star Full Star
11-26-2019
Robert & Tonya Collins

Very nice employees. Very courteous. Great speed at checking vehicle

DEALERRATER
donupby4
Full Star Full Star Full Star Full Star Full Star
11-26-2019
They are effective, organized, and to the point

From the moment I arrived at the dealership/service department the Manager is focusing on my appointment and processing me in within a minute. I enjoyed a complimentary cup of coffee at the coffee bar, and took a comfortable seat in the waiting area. Within 25 minutes my car was ready and I was back on the street. The service check sheet indicates all work done and any special notations they want to communicate regarding my vehicles health and readiness.

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Don P
Full Star Full Star Full Star Full Star Full Star
11-26-2019
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Michele Robbins
Full Star Full Star Full Star Full Star Full Star
11-23-2019
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Kevin Thomas
Full Star Full Star Full Star Full Star Full Star
11-22-2019
Kevin Thomas

Great experience! Everything went smoothly with no surprises. Honest and friendly staff. In and out in about 2 hours. I highly recommend Cumberland Kia.Thanks again to Bart, Cody, and Adam for their awesome customer service.

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Roger Thorpe
Full Star Full Star Full Star Full Star Full Star
11-21-2019
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Donald Atkinson
Full Star Full Star Full Star Full Star Full Star
11-21-2019
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Chandel Thorpe
Full Star Full Star Full Star Full Star Full Star
11-20-2019
Chandel Thorpe

I've been a customer with Cumberland Auto for 6+ years. I have no complaints, they have always been helpful and attentive. Thanks to Scotty & Roberta for helping me find the best vehicle for my budget & needs.

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Dick Kuligowski
Full Star Full Star Full Star Full Star Empty Star
11-20-2019
Dick Kuligowski

Second Kia I've bought from these folks. I went thru the Internet process for buying and that was less than expected but a young man named Ethan took care of me and the sale went smoothly.

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Stacy West
Full Star Full Star Full Star Full Star Empty Star
11-20-2019
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T H
Full Star Full Star Full Star Full Star Full Star
11-20-2019
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Simon Martini
Full Star Full Star Full Star Full Star Full Star
11-20-2019
Simon Martini

Lucus did a great job.

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Robert Laney
Full Star Full Star Full Star Full Star Full Star
11-13-2019
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Holly Smith
Full Star Full Star Full Star Full Star Full Star
11-13-2019
Holly Smith

Service was fast and friendly and informative. I love the Kia service dept. at Cumberland Kia. They keep me informed of any types of changes or recalls or service concerns on my Kia Optima. Love you guys and gals.

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Brandon Lowery
Full Star Full Star Full Star Full Star Full Star
11-13-2019
Brandon Lowery

Very easy experience. Everyone that I came in contact with greeted me.

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Suzzanne Sullivan
Full Star Full Star Full Star Full Star Full Star
11-13-2019
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April Saunders
Full Star Full Star Full Star Full Star Full Star
11-13-2019
April Saunders

I will be back for future purchases! We were treated like family!

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Terry Cumby
Full Star Full Star Full Star Full Star Full Star
11-6-2019
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Jamie Weedman
Full Star Full Star Full Star Full Star Full Star
11-6-2019
Jamie Weedman

Awesome group of people. I wrecked my other vehicle and work in nashville during wk. That is 119 miles from house and called them to check on new car. They did everything and even brought car from cookville to nashville to me since couldn't come to them. Explained everything so I understood and was very friendly. They took my very stressful time and made it so much better and all in same day. Also my credit is not the best due to a bankruptcy 3 yrs ago although I dont have anything bad on it now and they worked very hard to get me what I wanted at a very low price. Kia soul lx 2020 model and is wonderful

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Jamie Key
Full Star Full Star Full Star Full Star Full Star
11-6-2019
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Amanda Underwood
Full Star Full Star Full Star Full Star Full Star
11-6-2019
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Carmelita Avalos
Full Star Full Star Full Star Full Star Full Star
11-6-2019
Carmelita Avalos

Great experience the staff was friendly and took the time to explain all info needed AND I got an oil change lickety split!..me and my car thank you!

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94BobbyW
Full Star Full Star Full Star Full Star Full Star
11-6-2019
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Full Star Full Star Full Star Full Star Full Star
11-6-2019
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Dezi Conatser
Full Star Full Star Full Star Full Star Full Star
11-6-2019