SERVICE DEPARTMENT

Our Location

Cumberland Kia
1556 Interstate Dr,
Cookeville, TN 38501

Service: 931-520-4196
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Service Hours

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Our Service Department

Problem with your vehicle? Time for your next scheduled maintenance? Our well trained service staff are here to provide you with the highest levels of customer satisfaction.

Essentials Coupon

$39.95

Oil Change & Oil Filter Multipoint Inspection

Up to 5 quarts conventional oil

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Meet Our Service Staff

Service Advisor Susie  Green
X
(931) 520-4196
Service Advisor
Susie Green
Shop Foreman Bruce  Miller
X
(931) 526-5600
Shop Foreman
Bruce Miller
Service Advisor Lucas  Reab
X
(931) 520-4196
Service Advisor
Lucas Reab
Service Technician Josh  Stanton
X
(931) 526-5600
Service Technician
Josh Stanton

Contact Information


Recall and service routine. All were nice and let me know if anything was needed. Checkout was easy and explained charges. No complaints and waiting room was clean. Thanks!

- Emily Panter, DEALERRATER

Over all very efficient . Just hope all owners get this fixed . I put 5-6 master cylinder s on before recall . No breaks can cause a prob

- Jason Snodgrass, GOOGLE

🖤💜💙💚💛🧡❤️

- Stefanya De Castaneda, GOOGLE

Very friendly service and very quick didnt have to set and wait all day,and they get right to the point, dont show you a bunch of cars that's not in your budget.Would recommend to everyone.

- Valerie Brady, GOOGLE

Cumberland Kia is a great place to buy a car! I drove an hour to buy my car here because they had the best price, and they beat my own financing which I didn’t think was possible. I definitely recommend them. Another thing worth mentioning is they don’t charge extra if you don’t use their...

- Czhil - sounds like Jill, GOOGLE

Cody was of great help, a great car buying experience! Thanks again Cody for all your help!

- Josh Ballard, GOOGLE

A very caring staff and helps with all your needs and questions you have. Great place.

- Donna Eastes, GOOGLE

Christy Herd, Burt, and the rest of the staff where very helpful and straight forward. We really appreciate all the work they put in on a late night.

- Austin Minnear, GOOGLE

service man was very nice & polite. Answered questions & took the time to show me how to change the volume on the maps speaker. Service was done promptly.

- Sherry Harris, GOOGLE

Scotty was a great salesman to work with! He was knowledgeable, very patient, and answered all our questions. He made the purchase of our new Kia Optima a seamless experience!

- Jacqueline Cox, GOOGLE

Took my Kia Soul in for normal service: oil change, tire rotation, fluid checks, etc. I also had a concern about excessive oil consumption since my last oil change. They serviced my car and also found a nail in one tire and repaired it at. I additional charge. They responded to my biggest concern...

- Soul14, DEALERRATER

Braxton helped me get my DREAM car and I couldn’t be more thankful. He was able to work his magic and get me what I wanted and still in a price range I could afford. The process felt easy and no pressure at all to buy. But he was open and honest and in the end I drove away with the car I walked...

- Brittney NoA, GOOGLE

Our experience with Cumberland Body Shop was excellent. They are fast and do great body and paint work. Larry is the best! He was very helpful and great to work with. I highly recommend their work!!

- Rebekah Hughes, GOOGLE

Good dudes, esp Braxton, Cody, and Chris

- Faced Space, GOOGLE

Excellent service

- Norberto Cederna, GOOGLE

Great experience in and out quickly.

- Tammy lokey, GOOGLE

Wonderful Service - Excellent communication, friendly helpful and home delivery! Cody and Cassidy were wonderful to work with and helped me get exactly what I wanted! Thank you!

- Renee, CARGURUS

Great car buying experience. Fastest, least BS car buying experience I have had. If your looking for a car ask for Brad Watson.

- Joseph Schwenn, GOOGLE

The job took alittle longer than time calls for , but I really didn't mine , good work is worth waiting on and hard to find . One 2nd day and so far pleased with job , I have always done all my own work so time will tell. Much Thanks to Cumberland Kia.

- JimBob Killgore, GOOGLE

Today I had my first experience with the Kia Service Center and I was impressed. Upon arrival, the employee checking me in informed me up front of what my cost would be since I had never been there before and she did not want me to be surprised when I paid at the end. The service was prompt and...

- Lexie Lilly, GOOGLE
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