SERVICE DEPARTMENT

Our Location

Cumberland Kia
1556 Interstate Dr,
Cookeville, TN 38501

Service: 931-520-4196
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Service Hours

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Service

Our Service Department

Problem with your vehicle? Time for your next scheduled maintenance? Our well trained service staff are here to provide you with the highest levels of customer satisfaction.

Essentials Coupon

$39.95

Oil Change & Oil Filter Multipoint Inspection

Up to 5 quarts conventional oil

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Special
4 Wheel Alignment

$69.99 4 Wheel Alignment

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Special
Synthetic Oil Change

$10.00 Off Synthetic Oil Change

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Meet Our Service Staff

Service Advisor Susie  Green
X
(931) 520-4196
Service Advisor
Susie Green
Shop Foreman Bruce  Miller
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(931) 526-5600
Shop Foreman
Bruce Miller
Service Advisor Lucas  Reab
X
(931) 520-4196
Service Advisor
Lucas Reab
Service Technician Josh  Stanton
X
(931) 526-5600
Service Technician
Josh Stanton

Contact Information


Superior by salesman Chris McElderny. I feel sals mgr. gave me price. I think we are $500 off. But the experience was excellent at Cookeville KIA. Strongly suggest anyone interested to speak With Chris T Cookeville KIA.

- Steve Hinds, GOOGLE

Lucas always does an amazing job!

- Aned Ramirez, GOOGLE

Fast reliable service.

- Anthony Parker, GOOGLE

Christy Herd and Andy Claborn were so good to us! Gave us a great trade in offer and a discount for my husband being a first responder! We had an issue where we didn’t want to lose our vehicle but needed the trade in for a trip (we needed the hitch). They allowed us to purchase our vehicle but...

- Claudia Globerger, GOOGLE

Excellent service Lucas was prompt my appointment was set up for 7 AM and they were ready to service at 7 AM no waiting around he is a very good listener and everything I asked him to do specifically he wrote down and they did it the price was much less than what I expected and he assured me I was...

- carmelina_calina, DEALERRATER

Usually my experience is awesome but today was not to the excellent standard I am accustomed too. Arrived at 8:40 for an oil change and tire rotation. Asked the customer service gentleman if they could complete my car by 10:20. No problem I was told. At 10:10 I asked if he could check on it. He...

- Sherry Linskens, GOOGLE

Very friendly and helped me get the best price for what I was looking for.

- Gabe Rader, GOOGLE

Great service! They were easy to schedule and answered any questions I had!

- Carrie Stewart, GOOGLE

They keep us up to date on our oil change.

- Debbie Cantrell, GOOGLE

Recall and service routine. All were nice and let me know if anything was needed. Checkout was easy and explained charges. No complaints and waiting room was clean. Thanks!

- Emily Panter, DEALERRATER

Over all very efficient . Just hope all owners get this fixed . I put 5-6 master cylinder s on before recall . No breaks can cause a prob

- Jason Snodgrass, GOOGLE

🖤💜💙💚💛🧡❤️

- Stefanya De Castaneda, GOOGLE

Very friendly service and very quick didnt have to set and wait all day,and they get right to the point, dont show you a bunch of cars that's not in your budget.Would recommend to everyone.

- Valerie Brady, GOOGLE

Cumberland Kia is a great place to buy a car! I drove an hour to buy my car here because they had the best price, and they beat my own financing which I didn’t think was possible. I definitely recommend them. Another thing worth mentioning is they don’t charge extra if you don’t use their...

- Czhil - sounds like Jill, GOOGLE

Cody was of great help, a great car buying experience! Thanks again Cody for all your help!

- Josh Ballard, GOOGLE

A very caring staff and helps with all your needs and questions you have. Great place.

- Donna Eastes, GOOGLE

Christy Herd, Burt, and the rest of the staff where very helpful and straight forward. We really appreciate all the work they put in on a late night.

- Austin Minnear, GOOGLE

service man was very nice & polite. Answered questions & took the time to show me how to change the volume on the maps speaker. Service was done promptly.

- Sherry Harris, GOOGLE

Scotty was a great salesman to work with! He was knowledgeable, very patient, and answered all our questions. He made the purchase of our new Kia Optima a seamless experience!

- Jacqueline Cox, GOOGLE

Took my Kia Soul in for normal service: oil change, tire rotation, fluid checks, etc. I also had a concern about excessive oil consumption since my last oil change. They serviced my car and also found a nail in one tire and repaired it at. I additional charge. They responded to my biggest concern...

- Soul14, DEALERRATER

Braxton helped me get my DREAM car and I couldn’t be more thankful. He was able to work his magic and get me what I wanted and still in a price range I could afford. The process felt easy and no pressure at all to buy. But he was open and honest and in the end I drove away with the car I walked...

- Brittney NoA, GOOGLE
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