Cumberland Kia
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Our Location

Cumberland Kia
1556 Interstate Dr,
Cookeville, TN 38501

Service: 931-400-8306
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Service Hours

Monday7:00 am - 8:00 pm
Tuesday7:00 am - 8:00 pm
Wednesday7:00 am - 8:00 pm
Thursday7:00 am - 8:00 pm
Friday7:00 am - 8:00 pm
Saturday7:00 am - 8:00 pm
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Our Service Department

Problem with your vehicle? Time for your next scheduled maintenance? Our well trained service staff are here to provide you with the highest levels of customer satisfaction.

Essentials Coupon


Oil Change & Oil Filter Multipoint Inspection

Up to 5 quarts conventional oil

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Pothole Special


4 Wheel Alignment Balance & Rotation

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Meet Our Service Staff

Service Advisor Susie  Green
(931) 520-4196
Service Advisor
Susie Green
Shop Foreman Bruce  Miller
(931) 526-5600
Shop Foreman
Bruce Miller
Service Advisor Lucas  Reab
(931) 520-4196
Service Advisor
Lucas Reab
Service Technician Josh  Stanton
(931) 526-5600
Service Technician
Josh Stanton

Contact Information

Entire staff was courteous, friendly and knowledgeable. The experience was so very pleasant. Our salesman David Gist was great to work with. You won't go wrong with him. He works hard to give you the best deal possible. The finance man was not pushy, didn't try to upsell and was very nice. I...

- Gary Welbon, GOOGLE

Brought my 2019 KIA Soul+ in yesterday for it's first service. The service manager got me in & out quickly and all the employees were extremely courteous !!

- Terry Womack, GOOGLE

Fast service and always done well.

- Lori Alexander, GOOGLE

Service is always fast and efficient. The service department is one of the reasons I bought a second Kia.

- Tiffany Cox, GOOGLE

All the people I dealt with were very kind and knowledgeable.

- linda collier, GOOGLE

We take our KIA Nero into Cumberland KIA for all our service issues, oil changes basically anything we need and we have never had an issue..The staff is always polite, courteous and the showroom and customer lounge is always clean...

- Carla Sabatke, GOOGLE

The asserary shop is great to work with. A special thanks to Tim and Levie for great job ob the installation of my Dash Cam. Steve Sullentrup

- steven sullentrup, GOOGLE

Awesome service department! We were running late for our service appointment (we live over an hour away) and when I called to tell them we were still 15-20 minutes away, the service department was very gracious and told me they would honor my appointment at whatever time I got there. Once we...

- Gloria McBroom, GOOGLE

I went in to see a Kia Cadenza. The one they had was not a color I liked, but I liked the car. They found a white one which I really liked. They came up with a good price and I went home with a contract for the car. It was available within a few days. When I arrived to pick it up , The car was well...

- Gerald Gorzoch, GOOGLE

Cumberland Kia did the best they could do to replace the defective cv transmission on our new 2020 Kia Soul. The one month delay was a Kia upper management decision to replace entire transmission and disect the defective one to find the cause of the malfunction. Cumberland Kia installed the...

- Gary Nye, GOOGLE

Can express my thanks to everyone.The minute I walked in the door I was tended to.Everything was great.The service was great,hospitality was great and left me confident to come back.Was so happy when I course I will be back.Thanks again to all.

- lola [email protected], GOOGLE

My wife had purchased me weather tech window guards. They worked me in and got me out super fast. Now all I have to do is let them setup for 24 hrs and all setup for the long haul. Looks great on my truck.

- Jim Valentine, GOOGLE

Fast service for my Kia

- Kristy Gates, GOOGLE

Call Cody he was a pleasure to work with

- Mikayla Rose Taylor Lankford, GOOGLE

Jeep looked great, Mr. TIM did a fantastic job. My issue was I didn't get my factory parts back.

- Jerry Gunter, GOOGLE

Cumberland Kia has always given us the “best” service on our Optima. All of the service department staff have been excellent. I would highly recommend Cumberland Kia!

- Mary Carver, GOOGLE

I always come to Kia for any of my service needs! Susie is fantastic, and all the salesman are so nice and helpful!

- Amanda W., YELP

A short visit to the service department, still it was a really good experience, time wise and customer service too...

- William Ramirez, GOOGLE

I enjoy going to Cumberland Kia. Good ppl, prompt, informative, good to talk with. No problems! Great exsperience!

- Dan Qualls, GOOGLE

Best dealership in Cookeville. Carmella was the nicest car salesperson Ever. Went to Hyundai dealer previously, and they were horrible. Like wolves. Had a wonderful experience buying my new 2020 Kia Sorento.

- Rosemary Kubit, GOOGLE

Excellent service

- Matthew Melton, GOOGLE
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