“ ” My husband and I had no intentions of buying a car when we walked into the Kia Dealership on Saturday. We were there to get the oil changed in our 2012 Kia soul. As we always do we went to the show room floor to look at the new Kia’s. We were approached by Scotty Litton the floor manager,He was...

“ ” Entire staff was courteous, friendly and knowledgeable. The experience was so very pleasant. Our salesman David Gist was great to work with. You won't go wrong with him. He works hard to give you the best deal possible. The finance man was not pushy, didn't try to upsell and was very nice. I...

“ ” Brought my 2019 KIA Soul+ in yesterday for it's first service. The service manager got me in & out quickly and all the employees were extremely courteous !!

“ ” Fast service and always done well.

“ ” Service is always fast and efficient. The service department is one of the reasons I bought a second Kia.

“ ” All the people I dealt with were very kind and knowledgeable.

“ ” We take our KIA Nero into Cumberland KIA for all our service issues, oil changes basically anything we need and we have never had an issue..The staff is always polite, courteous and the showroom and customer lounge is always clean...

“ ” The asserary shop is great to work with. A special thanks to Tim and Levie for great job ob the installation of my Dash Cam. Steve Sullentrup

“ ” Awesome service department! We were running late for our service appointment (we live over an hour away) and when I called to tell them we were still 15-20 minutes away, the service department was very gracious and told me they would honor my appointment at whatever time I got there. Once we...

“ ” I went in to see a Kia Cadenza. The one they had was not a color I liked, but I liked the car. They found a white one which I really liked. They came up with a good price and I went home with a contract for the car. It was available within a few days. When I arrived to pick it up , The car was well...

“ ” Cumberland Kia did the best they could do to replace the defective cv transmission on our new 2020 Kia Soul. The one month delay was a Kia upper management decision to replace entire transmission and disect the defective one to find the cause of the malfunction. Cumberland Kia installed the...

“ ” Can express my thanks to everyone.The minute I walked in the door I was tended to.Everything was great.The service was great,hospitality was great and left me confident to come back.Was so happy when I left...off course I will be back.Thanks again to all.

“ ” My wife had purchased me weather tech window guards. They worked me in and got me out super fast. Now all I have to do is let them setup for 24 hrs and all setup for the long haul. Looks great on my truck.

“ ” Fast service for my Kia

“ ” Call Cody he was a pleasure to work with

“ ” Jeep looked great, Mr. TIM did a fantastic job. My issue was I didn't get my factory parts back.

“ ” Cumberland Kia has always given us the “best” service on our Optima. All of the service department staff have been excellent. I would highly recommend Cumberland Kia!

“ ” A short visit to the service department, still it was a really good experience, time wise and customer service too...

“ ” I enjoy going to Cumberland Kia. Good ppl, prompt, informative, good to talk with. No problems! Great exsperience!

“ ” Best dealership in Cookeville. Carmella was the nicest car salesperson Ever. Went to Hyundai dealer previously, and they were horrible. Like wolves. Had a wonderful experience buying my new 2020 Kia Sorento.