Kia Service Center in Cookeville, TN

Kia Service Center in Cookeville, TN

Visit Our Service Bay!

Owning a car can be a truly fulfilling experience, but sometimes getting your vehicle the maintenance it needs can feel like exactly the opposite. We understand that at Cumberland Kia, which is why we have an accommodating Kia service center at our dealership. Our friendly team, convenient location, and flexible hours will keep your experience simple and painless!

Service Department

If you’re looking to pay us a visit, then all you have to do is plug 1556 Interstate Dr. in Cookeville, TN, into your GPS! Our location is open six days a week for your convenience, Monday through Saturday. During your visit, you will be greeted by an expert team of advisors and technicians that will be able to diagnose and fix any problem with your ride. We also have an in-house Parts Department, which will come in handy if you ever need a replacement component, or even want to perform at-home maintenance. If you have any questions for our service team, give us a call!

Our Services

You might be wondering what services our team is equipped to handle. From routine procedures to emergency fixes, we do it all! We offer Express Service for simple projects like oil changes, tire rotations, and battery tests, where we can get you in and out of our shop in an hour or less. We can also assist with air filter checks, brake relining, and more on a regular basis. If your car happens to be involved in an accident and needs more intense emergency attention, then our onsite Collision Center will take care of you. We suggest taking a look at our online Service Specials if you are looking to get your vehicle checked out, because our frequently updated coupons can save you some extra cash!

Online Tools

Speaking of online features, there is a whole host of them under the Service tab of our website that can help you through the upkeep process. If you are looking to set up a time slot at our service bay ahead of time, then the Schedule Appointment tool will come in handy. If you’re unsure whether or not your car needs attention, you can reach out to our mechanics directly via our Ask A Tech form. Finally, to learn some tips and tricks to keep your ride healthy, there’s a Preventative Maintenance guide as well as a recommended Kia Maintenance Schedule that you can follow.

Visit our Kia service center in Cookeville, TN, at Cumberland Kia! Our team will be happy to get your car running like new again.

Contact Information


Service Hours

931-400-8306
Monday 7:00 am - 8:00 pm
Tuesday 7:00 am - 8:00 pm
Wednesday 7:00 am - 8:00 pm
Thursday 7:00 am - 8:00 pm
Friday 7:00 am - 8:00 pm
Saturday 7:00 am - 8:00 pm
Sunday Closed

Dealership Information

Testimonials

Jona Reed
GOOGLE
2-19-2020
Full Star Full Star Full Star Full Star Full Star
debbie k speck
GOOGLE
2-18-2020
Full Star Full Star Full Star Full Star Full Star
Christopher Eldon
GOOGLE
2-18-2020
Full Star Full Star Full Star Full Star Full Star
Joseph Crouch
GOOGLE
2-17-2020
Full Star Full Star Full Star Full Star Full Star

Always top notch service! The service department is the best hands down! Friendly, fast & very detail oriented. The team always goes over the service & keeps me up to date on my car. I highly recommend Cumberland Kia to anyone looking for a new or preowned car! Great company!

Michael venters
GOOGLE
2-17-2020
Full Star Full Star Full Star Full Star Full Star

Great place to get your car serviced!

Zackary Maxwell
GOOGLE
2-14-2020
Full Star Full Star Full Star Full Star Full Star
Kenny Knowles
GOOGLE
2-14-2020
Full Star Full Star Full Star Full Star Full Star
Adam Litton
GOOGLE
2-14-2020
Full Star Full Star Full Star Full Star Full Star
Julie Whitehead
GOOGLE
2-10-2020
Full Star Full Star Full Star Full Star Full Star

Awesome service and extremely fast!!!

"Excellent Service. Very educated and friendly people...."

norbertocederna
DEALERRATER
2-10-2020
Full Star Full Star Full Star Full Star Full Star

Excellent Service. Very educated and friendly people. Wherever you ask they do right away without hesitation!! The experience is always awesome and resolve any matter!

LaRiesha Seay
GOOGLE
2-10-2020
Full Star Full Star Full Star Full Star Full Star
Courtney Jones
GOOGLE
2-6-2020
Full Star Full Star Full Star Full Star Full Star
Annie Quintal
GOOGLE
2-5-2020
Full Star Full Star Full Star Full Star Full Star

I love these guys! I always feel confident in the services and they are always super friendly. I bought my second Kia recently, this service department had alot to do with the fact that I bought my second Kia Soul.

Leslie Leftwich
GOOGLE
2-4-2020
Full Star Full Star Full Star Full Star Full Star
amyandhagan
GOOGLE
2-4-2020
Full Star Full Star Full Star Full Star Full Star

I chose Cumberland Kia over my local dealership because they truly wanted to HELP me resolve my situation. They have wonderful customer service and believe in creating/maintaining those relationships. Because of their service I will be back in the future, even if it means going out of my way. Thank you, Cumberland Kia.

Cindy Banks
GOOGLE
2-4-2020
Full Star Full Star Full Star Full Star Full Star
Robin Palk
GOOGLE
1-31-2020
Full Star Full Star Full Star Full Star Full Star

Really a nice bunch of people , had me in , and out in know time at all. It was my first visit there, but not my last. I appreciate the professionalism of the staff, and how they answered all my questions afterwards. Ty Cumberland Kia!!

Jerry Loftis
GOOGLE
1-27-2020
Full Star Full Star Full Star Full Star Empty Star
Victoria Emrich
GOOGLE
1-27-2020
Full Star Full Star Full Star Full Star Full Star
Renee Meadows
GOOGLE
1-25-2020
Full Star Full Star Full Star Full Star Full Star

Cumberland Kia always gets everything done in a quick & timely manner ! Highly recommend their service department !

Jenny Dill
GOOGLE
1-25-2020
Full Star Full Star Full Star Full Star Full Star

A 5-star experience! Together, Dusty Atkinson & David Gist worked tirelessly to help me find my dream vehicle at a price I could afford. They attended to every detail and kept me updated each step of the way. I could not have asked for a better experience. Highly recommend Overdrive if you are in the market for a used vehicle.

Rita F
GOOGLE
1-22-2020
Full Star Full Star Full Star Full Star Full Star

Susie is very courteous and takes pride in making you want to come back. She lets you know how the service went and is always available to answer questions.

Tracy McDonald
GOOGLE
1-21-2020
Full Star Full Star Full Star Full Star Full Star
Doc Galbraith
GOOGLE
1-21-2020
Full Star Full Star Full Star Full Star Full Star

"Just OUTSTANDING!!!!"

Honeey01
DEALERRATER
1-21-2020
Full Star Full Star Full Star Full Star Full Star

This has to be the most professional team I have ever seen for a dealership. They are on point with the issue and the customer service is EXQUISITE!!! They are always very helpful and knowledgeable of every detail your car. Putting you and your car first!!! Susie Green and Lucas are the very BEST!!!

Cindy Bohannon
GOOGLE
1-20-2020
Full Star Full Star Full Star Full Star Full Star
Debbi Galbraith
GOOGLE
1-20-2020
Full Star Full Star Full Star Full Star Full Star

My husband and I had no intentions of buying a car when we walked into the Kia Dealership on Saturday. We were there to get the oil changed in our 2012 Kia soul. As we always do we went to the show room floor to look at the new Kia’s. We were approached by Scotty Litton the floor manager,He was so friendly and knowledgeable about the new Kia’s. It wasn’t very long before we were considering trading in our old Kia for a new Kia soul. Scotty made it so easy and was so nice and so patient with us. We ended up buying a 2020 Kia soul Exline and we couldn’t be happier. I need to mention this is our third Kia from Cumberland Kia in Cookeville. We have never had a bad experience at Cumberland Kia in Cookeville. They have always treated us right given us excellent service and we will always come back. A big thank you to Scotty Litton and the entire staff at Cumberland Kia for excellence in service and sales.

Gary Welbon
GOOGLE
1-19-2020
Full Star Full Star Full Star Full Star Full Star

Entire staff was courteous, friendly and knowledgeable. The experience was so very pleasant. Our salesman David Gist was great to work with. You won't go wrong with him. He works hard to give you the best deal possible. The finance man was not pushy, didn't try to upsell and was very nice. I traveled 189 miles and got a deal well worth the drive!!

Terry Womack
GOOGLE
1-18-2020
Full Star Full Star Full Star Full Star Full Star

Brought my 2019 KIA Soul+ in yesterday for it's first service. The service manager got me in & out quickly and all the employees were extremely courteous !!

Kelli Brawner
GOOGLE
1-17-2020
Full Star Full Star Full Star Full Star Full Star
Lori Alexander
GOOGLE
1-16-2020
Full Star Full Star Full Star Full Star Full Star

Fast service and always done well.

Tiffany Cox
GOOGLE
1-16-2020
Full Star Full Star Full Star Full Star Full Star

Service is always fast and efficient. The service department is one of the reasons I bought a second Kia.

linda collier
GOOGLE
1-15-2020
Full Star Full Star Full Star Full Star Full Star

All the people I dealt with were very kind and knowledgeable.

Sherry Anderson
GOOGLE
1-15-2020
Full Star Full Star Full Star Full Star Full Star
John Sutton
GOOGLE
1-12-2020
Full Star Full Star Full Star Full Star Full Star
James Rich
GOOGLE
1-10-2020
Full Star Full Star Full Star Full Star Full Star
granny roberts
GOOGLE
1-9-2020
Full Star Full Star Full Star Full Star Full Star
Carla Sabatke
GOOGLE
1-8-2020
Full Star Full Star Full Star Full Star Full Star

We take our KIA Nero into Cumberland KIA for all our service issues, oil changes basically anything we need and we have never had an issue..The staff is always polite, courteous and the showroom and customer lounge is always clean...

colette morton
GOOGLE
1-7-2020
Full Star Full Star Full Star Full Star Full Star
Brooke Blackwell
GOOGLE
1-6-2020
Full Star Full Star Full Star Full Star Full Star
Hoby Smith
GOOGLE
1-5-2020
Full Star Full Star Full Star Full Star Full Star
Brooke Phillips
GOOGLE
1-5-2020
Full Star Full Star Full Star Full Star Full Star
Vickie VanHoose
GOOGLE
1-5-2020
Full Star Full Star Full Star Full Star Full Star
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