Kia Service Center in Cookeville, TN

Kia Service Center in Cookeville, TN

Visit Our Service Bay!

Owning a car can be a truly fulfilling experience, but sometimes getting your vehicle the maintenance it needs can feel like exactly the opposite. We understand that at Cumberland Kia, which is why we have an accommodating Kia service center at our dealership. Our friendly team, convenient location, and flexible hours will keep your experience simple and painless!

Service Department

If you’re looking to pay us a visit, then all you have to do is plug 1556 Interstate Dr. in Cookeville, TN, into your GPS! Our location is open six days a week for your convenience, Monday through Saturday. During your visit, you will be greeted by an expert team of advisors and technicians that will be able to diagnose and fix any problem with your ride. We also have an in-house Parts Department, which will come in handy if you ever need a replacement component, or even want to perform at-home maintenance. If you have any questions for our service team, give us a call!

Our Services

You might be wondering what services our team is equipped to handle. From routine procedures to emergency fixes, we do it all! We offer Express Service for simple projects like oil changes, tire rotations, and battery tests, where we can get you in and out of our shop in an hour or less. We can also assist with air filter checks, brake relining, and more on a regular basis. If your car happens to be involved in an accident and needs more intense emergency attention, then our onsite Collision Center will take care of you. We suggest taking a look at our online Service Specials if you are looking to get your vehicle checked out, because our frequently updated coupons can save you some extra cash!

Online Tools

Speaking of online features, there is a whole host of them under the Service tab of our website that can help you through the upkeep process. If you are looking to set up a time slot at our service bay ahead of time, then the Schedule Appointment tool will come in handy. If you’re unsure whether or not your car needs attention, you can reach out to our mechanics directly via our Ask A Tech form. Finally, to learn some tips and tricks to keep your ride healthy, there’s a Preventative Maintenance guide as well as a recommended Kia Maintenance Schedule that you can follow.

Visit our Kia service center in Cookeville, TN, at Cumberland Kia! Our team will be happy to get your car running like new again.

Contact Information


Service Hours

931-520-4196

Dealership Information

Testimonials

jeff32jeff32
GOOGLE
8-9-2020
Full Star Full Star Full Star Full Star Full Star

They made us feel like we were at home. We bought a new car and it was a smooth and easy process.

Megan Sampler
GOOGLE
8-8-2020
Full Star Full Star Full Star Full Star Full Star
tammy small
GOOGLE
8-8-2020
Full Star Full Star Full Star Full Star Full Star
Melvin Ramsey
GOOGLE
8-7-2020
Full Star Full Star Full Star Full Star Full Star
John Hendricksen
GOOGLE
8-7-2020
Full Star Full Star Full Star Full Star Empty Star

Excellent customer service,great people to deal with,and fresh coffee!!

Margaret Genarie
GOOGLE
8-6-2020
Full Star Full Star Full Star Full Star Full Star

Looking

Diana Perry
GOOGLE
8-5-2020
Full Star Full Star Full Star Full Star Full Star
Johnny Hayes
GOOGLE
8-4-2020
Full Star Full Star Full Star Full Star Full Star
Steve Hinds
GOOGLE
8-3-2020
Full Star Full Star Full Star Full Star Full Star

Superior by salesman Chris McElderny. I feel sals mgr. gave me price. I think we are $500 off. But the experience was excellent at Cookeville KIA. Strongly suggest anyone interested to speak With Chris T Cookeville KIA.

Aned Ramirez
GOOGLE
7-31-2020
Full Star Full Star Full Star Full Star Full Star

Lucas always does an amazing job!

Anthony Parker
GOOGLE
7-27-2020
Full Star Full Star Full Star Full Star Full Star

Fast reliable service.

Claudia Globerger
GOOGLE
7-27-2020
Full Star Full Star Full Star Full Star Full Star

Christy Herd and Andy Claborn were so good to us! Gave us a great trade in offer and a discount for my husband being a first responder! We had an issue where we didn’t want to lose our vehicle but needed the trade in for a trip (we needed the hitch). They allowed us to purchase our vehicle but keep our trade in until we returned from our trip in a week! We ended up deciding to not use the trade in on our trip but the fact they were letting us was amazing! We were in and out in less than 2 hours and we love our new (used) 2017 GMC Acadia!

Lillie Temple
GOOGLE
7-24-2020
Full Star Full Star Full Star Full Star Full Star

"Excellent service Lucas was prompt my appointment was set..."

carmelina_calina
DEALERRATER
7-24-2020
Full Star Full Star Full Star Full Star Full Star

Excellent service Lucas was prompt my appointment was set up for 7 AM and they were ready to service at 7 AM no waiting around he is a very good listener and everything I asked him to do specifically he wrote down and they did it the price was much less than what I expected and he assured me I was ready to go on my trip

Amber Ariks
GOOGLE
7-23-2020
Full Star Full Star Full Star Full Star Full Star
Sherry Linskens
GOOGLE
7-23-2020
Full Star Full Star Full Star Full Star Empty Star

Usually my experience is awesome but today was not to the excellent standard I am accustomed too. Arrived at 8:40 for an oil change and tire rotation. Asked the customer service gentleman if they could complete my car by 10:20. No problem I was told. At 10:10 I asked if he could check on it. He did. I got my car at 10.18 with much pushing. There didn’t appear to be any urgency by the first gentleman so I talked to Lucas. He rushed to assist me.

Cindy Novetri
GOOGLE
7-23-2020
Full Star Full Star Full Star Full Star Empty Star
Gabe Rader
GOOGLE
7-21-2020
Full Star Full Star Full Star Full Star Full Star

Very friendly and helped me get the best price for what I was looking for.

Carrie Stewart
GOOGLE
7-21-2020
Full Star Full Star Full Star Full Star Full Star

Great service! They were easy to schedule and answered any questions I had!

Brenda Sullivsn
GOOGLE
7-21-2020
Full Star Full Star Full Star Full Star Full Star
Debbie Cantrell
GOOGLE
7-12-2020
Full Star Full Star Full Star Full Star Full Star

They keep us up to date on our oil change.

Braxton Chitwood
GOOGLE
7-10-2020
Full Star Full Star Full Star Full Star Full Star
Chintana Boonsri
GOOGLE
7-8-2020
Full Star Full Star Full Star Full Star Full Star

"Recall and service routine. All were nice and let me know..."

Emily Panter
DEALERRATER
7-6-2020
Full Star Full Star Full Star Full Star Full Star

Recall and service routine. All were nice and let me know if anything was needed. Checkout was easy and explained charges. No complaints and waiting room was clean. Thanks!

Jason Snodgrass
GOOGLE
7-2-2020
Full Star Full Star Full Star Full Star Full Star

Over all very efficient . Just hope all owners get this fixed . I put 5-6 master cylinder s on before recall . No breaks can cause a prob

Stefanya De Castaneda
GOOGLE
7-2-2020
Full Star Full Star Full Star Full Star Full Star

🖤💜💙💚💛🧡❤️

Rob Martin, Jr.
GOOGLE
7-1-2020
Full Star Full Star Full Star Full Star Full Star
Valerie Brady
GOOGLE
7-1-2020
Full Star Full Star Full Star Full Star Full Star

Very friendly service and very quick didnt have to set and wait all day,and they get right to the point, dont show you a bunch of cars that's not in your budget.Would recommend to everyone.

Czhil - sounds like Jill
GOOGLE
7-1-2020
Full Star Full Star Full Star Full Star Full Star

Cumberland Kia is a great place to buy a car! I drove an hour to buy my car here because they had the best price, and they beat my own financing which I didn’t think was possible. I definitely recommend them. Another thing worth mentioning is they don’t charge extra if you don’t use their financing like other dealers sometimes do.

Collin j.
GOOGLE
6-29-2020
Full Star Full Star Full Star Full Star Full Star
Donna Brown
GOOGLE
6-29-2020
Full Star Full Star Full Star Full Star Full Star
John Knight
GOOGLE
6-29-2020
Full Star Full Star Full Star Full Star Full Star
Josh Ballard
GOOGLE
6-28-2020
Full Star Full Star Full Star Full Star Full Star

Cody was of great help, a great car buying experience! Thanks again Cody for all your help!

Donna Eastes
GOOGLE
6-26-2020
Full Star Full Star Full Star Full Star Full Star

A very caring staff and helps with all your needs and questions you have. Great place.

Austin Minnear
GOOGLE
6-24-2020
Full Star Full Star Full Star Full Star Full Star

Christy Herd, Burt, and the rest of the staff where very helpful and straight forward. We really appreciate all the work they put in on a late night.

Sherry Harris
GOOGLE
6-24-2020
Full Star Full Star Full Star Full Star Full Star

service man was very nice & polite. Answered questions & took the time to show me how to change the volume on the maps speaker. Service was done promptly.

Jacqueline Cox
GOOGLE
6-23-2020
Full Star Full Star Full Star Full Star Full Star

Scotty was a great salesman to work with! He was knowledgeable, very patient, and answered all our questions. He made the purchase of our new Kia Optima a seamless experience!

Cynthia Carp
GOOGLE
6-18-2020
Full Star Full Star Full Star Full Star Full Star
Sandra Carter
GOOGLE
6-18-2020
Full Star Full Star Full Star Full Star Full Star
Brittney NoA
GOOGLE
6-16-2020
Full Star Full Star Full Star Full Star Full Star

Braxton helped me get my DREAM car and I couldn’t be more thankful. He was able to work his magic and get me what I wanted and still in a price range I could afford. The process felt easy and no pressure at all to buy. But he was open and honest and in the end I drove away with the car I walked in wanting. He was the best and would definitely go back and repurchase from this specific dealer. It was just him but the entire staff was friendly and welcoming. I honestly felt like I had more than more salesmen. THANKS AGAIN BRAXTON!

Read More